Alastair Warren
A hands-on product design leader
A hands-on product design leader
Most recently, I was Director of Design at Forward, spanning software, hardware, and marketing. We built a world-first D2C healthcare service, caring for 100,000 patients across 30+ locations nationwide.
Previously, I was at IDEO, and studied at Umeå, Sweden and Wellington, New Zealand. I call San Francisco home.
Always happy to chat. Cheers.
Alastair Warren
A hands-on product
design leader
Most recently, I was Director of Design at Forward, spanning software, hardware, and marketing. We built a world-first D2C healthcare service, caring for 100,000 patients across 30+ locations nationwide.
Previously, I was at IDEO, and studied at Umeå, Sweden and Wellington, New Zealand. I call San Francisco home.
Always happy to chat. Cheers.
Treatment Plan Builder
Treatment Plan Builder
Forward's app provided dynamic treatment planning that met patients where they were—offering both guided pathways and detailed customization options.
The Forward app provided dynamic treatment planning that met patients where they were—offering both guided pathways and detailed customization options.
Dashboard for CarePod + Mobile
The one-stop-shop for a user's health. The dashboard provides actionable health categories and intuitive, in-depth analysis and next steps.
Dashboard for CarePod + Mobile
The one-stop-shop for a user's health. The dashboard provides actionable health categories and intuitive, in-depth analysis and next steps.
Dashboard for CarePod + Mobile
The one-stop-shop for a user's health. The dashboard provides actionable health categories and intuitive, in-depth analysis and next steps.
Dashboard for CarePod + Mobile
The one-stop-shop for a user's health. The dashboard provides actionable health categories and intuitive, in-depth analysis and next steps.
Dashboard for CarePod + Mobile
The one-stop-shop for a user's health. The dashboard provides actionable health categories and intuitive, in-depth analysis and next steps.
Medication Guidance
Medication Guidance
This medication selection flow is shared by the Health Apps and CarePod, designed to help users confidently and appropriately select the right medication for their needs.
This medication selection flow is shared by the Health Apps and CarePod, designed to help users confidently and appropriately select the right medication for their needs.
Forward Clinical OS
Forward Clinical OS
Clinical OS enabled clinicians to supervise automated agents, provide support for complex conditions, and efficiently operate 30+ locations nationwide.
Clinical OS enabled clinicians to supervise automated agents, provide support for complex conditions, and efficiently operate 30+ locations nationwide.
Forward CarePod
In 2021, we set out to invent automated micro-clinics. Members could self-serve blood draws, Covid swabs, skin scans, and 10+ additional procedures.
Interactive Exam Room
CarePod provided entirely novel diagnostics including self-service blood draws and body scans, all within a tranquil, quiet space. Immersive guidance and dynamic content effortlessly guided users and created genuine delight for patients.
Interactive Exam Room
CarePod provided entirely novel diagnostics including self-service blood draws and body scans, all within a tranquil, quiet space. Immersive guidance and dynamic content effortlessly guided users and created genuine delight for patients.
Interactive Exam Room
CarePod provided entirely novel diagnostics including self-service blood draws and body scans, all within a tranquil, quiet space. Immersive guidance and dynamic content effortlessly guided users and created genuine delight for patients.
Interactive Exam Room
CarePod provided entirely novel diagnostics including self-service blood draws and body scans, all within a tranquil, quiet space. Immersive guidance and dynamic content effortlessly guided users and created genuine delight for patients.
Interactive Exam Room
CarePod provided entirely novel diagnostics including self-service blood draws and body scans, all within a tranquil, quiet space. Immersive guidance and dynamic content effortlessly guided users and created genuine delight for patients.
Self-guided
Full Body Exam
The full body exam provided an immersive health assessment including a self-serve blood draw patients loved and rapid on-site lab processing. Real-time analysis and virtual clinician oversight enabled users to customize treatment plans in-situ.
Self-guided
Full Body Exam
The full body exam provided an immersive health assessment including a self-serve blood draw patients loved and rapid on-site lab processing. Real-time analysis and virtual clinician oversight enabled users to customize treatment plans in-situ.
Self-guided
Full Body Exam
The full body exam provided an immersive health assessment including a self-serve blood draw patients loved and rapid on-site lab processing. Real-time analysis and virtual clinician oversight enabled users to customize treatment plans in-situ.
Self-guided Full Body Exam
The full body exam provided an immersive health assessment including a self-serve blood draw patients loved and rapid on-site lab processing. Real-time analysis and virtual clinician oversight enabled users to customize treatment plans in-situ.
Self-guided
Full Body Exam
The full body exam provided an immersive health assessment including a self-serve blood draw patients loved and rapid on-site lab processing. Real-time analysis and virtual clinician oversight enabled users to customize treatment plans in-situ.
CarePod Micro-clinic
CarePod reimagined the entire patient experience of visiting a clinic. Forward built CarePods on production lines and deployed nationwide for cost effective care and rapid growth.
CarePod Micro-clinic
CarePod reimagined the entire patient experience of visiting a clinic. Forward built CarePods on production lines and deployed nationwide for cost effective care and rapid growth.
CarePod Micro-clinic
CarePod reimagined the entire patient experience of visiting a clinic. Forward built CarePods on production lines and deployed nationwide for cost effective care and rapid growth.
CarePod Micro-clinic
CarePod reimagined the entire patient experience of visiting a clinic. Forward built CarePods on production lines and deployed nationwide for cost effective care and rapid growth.
CarePod Micro-clinic
CarePod reimagined the entire patient experience of visiting a clinic. Forward built CarePods on production lines and deployed nationwide for cost effective care and rapid growth.
Earlier Forward Projects
2017-2021
Over 4 years, we pioneered the Body Scanner, Smart Screen, Skin Cancer Scan, advanced telehealth, and launched 30 clinics nationwide.
Mobile App Redesign
After the MVP launch, I led Forward’s app redesign as our service scaled. We integrated treatment plans, rich medical data including clinical genetics and skin scans, and transitioned interactions from chat to structured flows.
Mobile App Redesign
After the MVP launch, I led Forward’s app redesign as our service scaled. We integrated treatment plans, rich medical data including clinical genetics and skin scans, and transitioned interactions from chat to structured flows.
Mobile App Redesign
After the MVP launch, I led Forward’s app redesign as our service scaled. We integrated treatment plans, rich medical data including clinical genetics and skin scans, and transitioned interactions from chat to structured flows.
Mobile App Redesign
After the MVP launch, I led Forward’s app redesign as our service scaled. We integrated treatment plans, rich medical data including clinical genetics and skin scans, and transitioned interactions from chat to structured flows.
Mobile App Redesign
After the MVP launch, I led Forward’s app redesign as our service scaled. We integrated treatment plans, rich medical data including clinical genetics and skin scans, and transitioned interactions from chat to structured flows.
Smart Screen
Built for doctor and member collaboration. Timeline mode gave users a one-year lookahead during their onboarding, and genetics features provided clinical-grade interpretation, including sensitive traits such as Alzheimer’s risk.
Smart Screen
Built for doctor and member collaboration. Timeline mode gave users a one-year lookahead during their onboarding, and genetics features provided clinical-grade interpretation, including sensitive traits such as Alzheimer’s risk.
Smart Screen
Built for doctor and member collaboration. Timeline mode gave users a one-year lookahead during their onboarding, and genetics features provided clinical-grade interpretation, including sensitive traits such as Alzheimer’s risk.
Smart Screen
Built for doctor and member collaboration. Timeline mode gave users a one-year lookahead during their onboarding, and genetics features provided clinical-grade interpretation, including sensitive traits such as Alzheimer’s risk.
Smart Screen
Built for doctor and member collaboration. Timeline mode gave users a one-year lookahead during their onboarding, and genetics features provided clinical-grade interpretation, including sensitive traits such as Alzheimer’s risk.
Skin Cancer Scan
This novel diagnostic involved designing and choreographing 5 actors: the patient, doctor, medical assistant, live-streaming imaging device, and wall-mounted touchscreen.
Skin Cancer Scan
This novel diagnostic involved designing and choreographing 5 actors: the patient, doctor, medical assistant, live-streaming imaging device, and wall-mounted touchscreen.
Skin Cancer Scan
This novel diagnostic involved designing and choreographing 5 actors: the patient, doctor, medical assistant, live-streaming imaging device, and wall-mounted touchscreen.
Skin Cancer Scan
This novel diagnostic involved designing and choreographing 5 actors: the patient, doctor, medical assistant, live-streaming imaging device, and wall-mounted touchscreen.
Skin Cancer Scan
This novel diagnostic involved designing and choreographing 5 actors: the patient, doctor, medical assistant, live-streaming imaging device, and wall-mounted touchscreen.
Interaction Designer at IDEO
2013-2017
Highlights include prototyping car interfaces, embedding with clients, and working inside a faraday cage in DC (that's a story).
Various Projects
I worked with a variety of major brands, emerging startups, and governments. I also received a national security clearance and hold the IDEO Donut Run relay record, a serious feat.
About Alastair
A passion for design paired with deep curiosity has led me to live in 6 countries. Outside of design, I'm found around waves, mountains, books, far-flung towns, DIY projects, and pot lucks.
Recognition
I’ve been fortunate to receive acclaim internationally for a range of personal projects (bottom row), and Forward received wide-ranging press coverage (top row).
Writing
I've shared lessons for healthcare design from Forward after we shut down.
I’ve written “future foresight” stories for IDEO including A future of driverless shuttles in San Francisco.
Curiosity
I love to seek out experiences. Curiosity has led me to bike across France, take up dancing, become an amateur plumber, carpenter and electrician (mostly harmless), and start skiing uphill. I truly enjoy learning.
Cheers
I'd love to chat: hi@alastairwarren.com or LinkedIn.
© Alastair Warren 2025, All Rights Reserved.
© Alastair Warren 2025, All Rights Reserved.