Health Apps automated diagnosis and provided self-service treatment for a Forward member’s entire health — at CarePods and on mobile. We developed state-of-the-art treatment guidance, available anywhere, anytime.
As Director of Design, I led software design across mobile, CarePod, and our clinical OS. I started with mobile prototypes and CarePod mock-ups in a warehouse, while building the broader product design team to bring Health Apps to market.
Health Apps automated diagnosis and provided self-service treatment for a Forward member’s entire health — at CarePods and on mobile. We developed state-of-the-art treatment guidance, available anywhere, anytime.
As Director of Design, I led software design across mobile, CarePod, and our clinical OS. I started with mobile prototypes and CarePod mock-ups in a warehouse, while building the broader product design team to bring Health Apps to market.
Self-guided
Treatment Apps V2
Self-guided
Treatment Apps V2
Forward Health Apps provided dynamic treatment planning that met patients where they were—offering guided pathways for those seeking clear direction, and detailed customization options for health optimizers wanting to fine-tune their lifestyle habits and medication.
Streamlined plan creation for two key user archetypes: those seeking total guidance, and those wanting to go deeper and optimize their lifestyle and medication choices.
Forward Health Apps provided dynamic treatment planning that met patients where they were—offering guided pathways for those seeking clear direction, and detailed customization options for health optimizers wanting to fine-tune their lifestyle habits and medication.
Health Dashboard for CarePod + Mobile App
The one-stop-shop for a user's health. The dashboard provides actionable health categories and intuitive, in-depth analysis, and prioritized next steps.
Health Dashboard for CarePod + Mobile App
The one-stop-shop for a user's health. The dashboard provides actionable health categories and intuitive, in-depth analysis, and prioritized next steps.
Health Dashboard for CarePod + Mobile App
The one-stop-shop for a user's health. The dashboard provides actionable health categories and intuitive, in-depth analysis, and prioritized next steps.
Health Dashboard for CarePod + Mobile App
The one-stop-shop for a user's health. The dashboard provides actionable health categories and intuitive, in-depth analysis, and prioritized next steps.
Self-guided
Treatment Apps
Self-guided
Treatment Apps
A suite of tailored apps formed an ecosystem of treatment solutions — providing education, goal-setting, medication, and personalized lifestyle-based behavior changes.
A suite of tailored apps formed an ecosystem of treatment solutions — providing education, goal-setting, medication, and personalized lifestyle-based behavior changes.
Self-guided
Treatment Apps
A suite of tailored apps formed an ecosystem of treatment solutions — providing education, goal-setting, medication, and personalized lifestyle-based behavior changes.
Self-guided
Treatment Apps
A suite of tailored apps formed an ecosystem of treatment solutions — providing education, goal-setting, medication, and personalized lifestyle-based behavior changes.
Self-guided Treatment Apps
A suite of tailored apps formed an ecosystem of treatment solutions — providing education, goal-setting, medication, and personalized lifestyle-based behavior changes.
Self-guided
Treatment Apps
A suite of tailored apps formed an ecosystem of treatment solutions — providing education, goal-setting, medication, and personalized lifestyle-based behavior changes.
Clinical OS was built from the ground up as an integrated EHR and fleet management tool, enabling Forward to run a productized fleet of CarePods, Health Apps, Body Scanners, clinics, and telehealth services.
Clinical OS was built from the ground up as an integrated EHR and fleet management tool, enabling Forward to run a productized fleet of CarePods, Health Apps, Body Scanners, clinics, and telehealth services.
In 2021, we set out to invent and launch a world-first self-service, automated healthcare system. We launched in under a year, then built CarePod V2 and the self-guided Full Body Exam.
As Director of Design, I led software and hardware design from napkin sketch to launch, including initial sketches, prototypes, CAD models, and user testing. I built out and led the industrial design and software design teams as we went.
CarePod reimagined the entire patient experience of visiting a clinic, starting with prefab deployment in public spaces, to creating private, intimate exam rooms behind a single door. I created initial designs, then built and led Forward’s industrial design team to bring the CarePod to market.
CarePod reimagined the entire patient experience of visiting a clinic, starting with prefab deployment in public spaces, to creating private, intimate exam rooms behind a single door. I created initial designs, then built and led Forward’s industrial design team to bring the CarePod to market.
CarePod reimagined the entire patient experience of visiting a clinic, starting with prefab deployment in public spaces, to creating private, intimate exam rooms behind a single door. I created initial designs, then built and led Forward’s industrial design team to bring the CarePod to market.
CarePod reimagined the entire patient experience of visiting a clinic, starting with prefab deployment in public spaces, to creating private, intimate exam rooms behind a single door. I created initial designs, then built and led Forward’s industrial design team to bring the CarePod to market.
CarePod Interactive Exam Room
CarePod provided entirely novel diagnostics including self-service blood draws and body scans, all within a tranquil, quiet space. We developed immersive approaches and dynamic content to effortlessly guide users through 10+ unfamiliar (sometimes intimidating) procedures, and created genuine delight for patients. I designed our initial approaches while growing our product and industrial design teams.
CarePod Interactive Exam Room
CarePod provided entirely novel diagnostics including self-service blood draws and body scans, all within a tranquil, quiet space. We developed immersive approaches and dynamic content to effortlessly guide users through 10+ unfamiliar (sometimes intimidating) procedures, and created genuine delight for patients. I designed our initial approaches while growing our product and industrial design teams.
CarePod Interactive Exam Room
CarePod provided entirely novel diagnostics including self-service blood draws and body scans, all within a tranquil, quiet space. We developed immersive approaches and dynamic content to effortlessly guide users through 10+ unfamiliar (sometimes intimidating) procedures, and created genuine delight for patients. I designed our initial approaches while growing our product and industrial design teams.
CarePod Interactive Exam Room
CarePod provided entirely novel diagnostics including self-service blood draws and body scans, all within a tranquil, quiet space. We developed immersive approaches and dynamic content to effortlessly guide users through 10+ unfamiliar (sometimes intimidating) procedures, and created genuine delight for patients. I designed our initial approaches while growing our product and industrial design teams.
Self-guided
Full Body Exam
The full body exam provided an immersive 85-biomarker health assessment for new patients. Highlights included a self-serve blood draw patients loved, including rapid on-site lab processing. Real-time data analysis and virtual clinician oversight enabled users to review their results and customize treatment plans while still at CarePod, versus the norm of receiving results by PDF later, or with a follow-up visit.
Self-guided
Full Body Exam
The full body exam provided an immersive 85-biomarker health assessment for new patients. Highlights included a self-serve blood draw patients loved, including rapid on-site lab processing. Real-time data analysis and virtual clinician oversight enabled users to review their results and customize treatment plans while still at CarePod, versus the norm of receiving results by PDF later, or with a follow-up visit.
Self-guided Full Body Exam
The full body exam provided an immersive 85-biomarker health assessment for new patients. Highlights included a self-serve blood draw patients loved, coupled with rapid on-site lab processing. Real-time data analysis and virtual clinician oversight enabled users to review their results and customize treatment plans while still at CarePod, versus the norm of receiving results by PDF or with a follow-up visit.
Self-guided
Full Body Exam
The full body exam provided an immersive 85-biomarker health assessment for new patients. Highlights included a self-serve blood draw patients loved, including rapid on-site lab processing. Real-time data analysis and virtual clinician oversight enabled users to review their results and customize treatment plans while still at CarePod, versus the norm of receiving results by PDF later, or with a follow-up visit.
Earlier Forward Projects
2017-2021
In 2017 we opened our first tech-enabled health clinic. Over 4 years, we pioneered the Body Scanner, Smart Screen, Skin Cancer Scan, sophisticated telehealth, and more.
Forward established the first low-cost D2C subscription for healthcare, spanning 30+ clinics nationwide.
I led end-to-end design for most consumer-facing product launches after Forward’s first clinic opened. This primarily included software design across custom hardware and the Forward mobile app, with occasional hardware and architectural design.
After the MVP launch, I led Forward’s app redesign as our service scaled. We integrated treatment plans, rich medical data including clinical genetics and skin scans, and transitioned interactions from chat to structured flows.
After the MVP launch, I led Forward’s app redesign as our service scaled. We integrated treatment plans, rich medical data including clinical genetics and skin scans, and transitioned interactions from chat to structured flows.
After the MVP launch, I led Forward’s app redesign as our service scaled. We integrated treatment plans, rich medical data including clinical genetics and skin scans, and transitioned interactions from chat to structured flows.
After the MVP launch, I led Forward’s app redesign as our service scaled. We integrated treatment plans, rich medical data including clinical genetics and skin scans, and transitioned interactions from chat to structured flows.
On Smart Screen, I designed features including the Timeline and our Clinical Genetics visit. Timeline gave users a one-year lookahead during their onboarding, and Genetics provided clinical-grade genetic interpretation, including sensitive traits such as Alzheimer’s risk.
On Smart Screen, I designed features including the Timeline and our Clinical Genetics visit. Timeline gave users a one-year lookahead during their onboarding, and Genetics provided clinical-grade genetic interpretation, including sensitive traits such as Alzheimer’s risk.
On Smart Screen, I designed features including the Timeline and our Clinical Genetics visit. Timeline gave users a one-year lookahead during their onboarding, and Genetics provided clinical-grade genetic interpretation, including sensitive traits such as Alzheimer’s risk.
On Smart Screen, I designed features including the Timeline and our Clinical Genetics visit. Timeline gave users a one-year lookahead during their onboarding, and Genetics provided clinical-grade genetic interpretation, including sensitive traits such as Alzheimer’s risk.
This novel diagnostic required the choreography of 5 actors in the exam room: a patient, a doctor, a medical assistant, a handheld imaging device, and the wall-mounted Smart Screen. I designed the software, custom hardware, and service design including any undressing that was needed and a detailed talk script.
This novel diagnostic required the choreography of 5 actors in the exam room: a patient, a doctor, a medical assistant, a handheld imaging device, and the wall-mounted Smart Screen. I designed the software, custom hardware, and service design including any undressing that was needed and a detailed talk script.
This novel diagnostic required the choreography of 5 actors in the exam room: a patient, a doctor, a medical assistant, a handheld imaging device, and the wall-mounted Smart Screen. I designed the software, custom hardware, and service design including any undressing that was needed and a detailed talk script.
This novel diagnostic required the choreography of 5 actors in the exam room: a patient, a doctor, a medical assistant, a handheld imaging device, and the wall-mounted Smart Screen. I designed the software, custom hardware, and service design including any undressing that was needed and a detailed talk script.
I designed a cinematic end-to-end experience, guiding users through a our upgraded four minute scan. This included rotating the user for a 3D scan, guiding hand placement for sensor usage, and providing interpretation of live data. I also designed the capacitive rotating footplate hardware.
I designed a cinematic end-to-end experience, guiding users through a our upgraded four minute scan. This included rotating the user for a 3D scan, guiding hand placement for sensor usage, and providing interpretation of live data. I also designed the capacitive rotating footplate hardware.
I designed a cinematic end-to-end experience, guiding users through a our upgraded four minute scan. This included rotating the user for a 3D scan, guiding hand placement for sensor usage, and providing interpretation of live data. I also designed the capacitive rotating footplate hardware.
I designed a cinematic end-to-end experience, guiding users through a our upgraded four minute scan. This included rotating the user for a 3D scan, guiding hand placement for sensor usage, and providing interpretation of live data. I also designed the capacitive rotating footplate hardware.
Interaction Designer at IDEO
2013-2017
I started as an intern and grew to lead design on projects worldwide. Highlights include designing new car interfaces, embedding with a client abroad to launch a startup in 14 weeks, and working inside a faraday cage (that's a story).
I worked with a variety of major brands, emerging startups, and governments.
On the more obscure side, I received a national security clearance and hold the IDEO Donut Run relay record, a serious feat.
I’ve been fortunate to gain acclaim internationally for a range of personal projects, and Forward has received wide-ranging press coverage.
The top row spans my work at Forward, the bottom row is primarily personal awards.
A passion for design paired with a healthy dose of curiosity led me to live in 6 countries, ultimately bringing me to San Francisco. Outside of design, I try to find myself near waves, mountains, books, foreign towns, DIY projects, and pot lucks.
Consulting, Teaching, Speaking
I currently advise and contribute to a range of startups.I also enjoy giving back and developing perspectives through speaking, mentoring, and teaching. I’ve previously mentored with the Stanford d.school, taught and guest-judged at CCA, and given talks on careers in design.
Consulting, Teaching, Speaking
I currently advise and contribute to a range of startups.I also enjoy giving back and developing perspectives through speaking, mentoring, and teaching. I’ve previously mentored with the Stanford d.school, taught and guest-judged at CCA, and given talks on careers in design.
Consulting, Teaching, Speaking
I currently advise and contribute to a range of startups.I also enjoy giving back and developing perspectives through speaking, mentoring, and teaching. I’ve previously mentored with the Stanford d.school, taught and guest-judged at CCA, and given talks on careers in design.
Consulting, Teaching, Speaking
I currently advise and contribute to a range of startups.I also enjoy giving back and developing perspectives through speaking, mentoring, and teaching. I’ve previously mentored with the Stanford d.school, taught and guest-judged at CCA, and given talks on careers in design.
Consulting, Teaching, Speaking
I currently advise and contribute to a range of startups.I also enjoy giving back and developing perspectives through speaking, mentoring, and teaching. I’ve previously mentored with the Stanford d.school, taught and guest-judged at CCA, and given talks on careers in design.
I love new ideas, and seek them them in new places and through pursuing new challenges. A few highlights:
I once solo biked 2100km across France with a hammock and zero bikepacking experience. It was equal parts amazing and "character building".
I joined a dance school while on an embedded project in Australia and discovered latin dance. It’s one of the best hunches I’ve ever followed.
In 2024 we decided to improve our kitchen, so I learned electrical wiring, plumbing, cabinetry building, and more. With merely a minor electrical burn, our kitchen is now much improved!
Above: climbing Mt Tallac, Tahoe’s tallest peak.
© Alastair Warren 2025, All Rights Reserved.
© Alastair Warren 2025, All Rights Reserved.
