Self-Guided Clinical Care
AI-guided treatment plans for a Forward member’s entire health, available anywhere, anytime.
AI-guided treatment plans for a Forward member’s entire health, available anywhere, anytime.
Treatment Plan Builder
Treatment Plan Builder
Forward's app provided dynamic treatment planning that met patients where they were—offering both guided pathways and detailed customization options.
The Forward app provided dynamic treatment planning that met patients where they were—offering both guided pathways and detailed customization options.
Medication Recommendations
Medication Recommendations
This medication selection flow is shared by the Health Apps and CarePod, designed to help users confidently and appropriately select the right medication for their needs.
This medication selection flow is shared by the Health Apps and CarePod, designed to help users confidently and appropriately select the right medication for their needs.
Self-Guided
Treatment V1
A suite of tailored apps formed an ecosystem of treatment solutions — providing education, goal-setting, medication, and personalized lifestyle-based behavior changes.
Self-Guided
Treatment V1
A suite of tailored apps formed an ecosystem of treatment solutions — providing education, goal-setting, medication, and personalized lifestyle-based behavior changes.
Self-Guided
Treatment V1
A suite of tailored apps formed an ecosystem of treatment solutions — providing education, goal-setting, medication, and personalized lifestyle-based behavior changes.
Self-guided Treatment Apps V1
A suite of tailored apps formed an ecosystem of treatment solutions — providing education, goal-setting, medication, and personalized lifestyle-based behavior changes.
Self-Guided
Treatment V1
A suite of tailored apps formed an ecosystem of treatment solutions — providing education, goal-setting, medication, and personalized lifestyle-based behavior changes.
Forward Clinical OS
Forward Clinical OS
Clinical OS enabled clinicians to supervise automated agents, provide support for complex conditions, and efficiently operate 30+ locations nationwide.
Clinical OS enabled clinicians to supervise automated agents, provide support for complex conditions, and efficiently operate 30+ locations nationwide.
Workflow Automation
Human-in-the-loop reviews of AI-guided and patient-selected treatment plans allowed Forward clinicians to ensure patients were receiving appropriate treatments — and clinicians could adjust as appropriate.
Workflow Automation
Human-in-the-loop reviews of AI-guided and patient-selected treatment plans allowed Forward clinicians to ensure patients were receiving appropriate treatments — and clinicians could adjust as appropriate.
Workflow Automation
Human-in-the-loop reviews of AI-guided and patient-selected treatment plans allowed Forward clinicians to ensure patients were receiving appropriate treatments — and clinicians could adjust as appropriate.
Workflow Automation
Human-in-the-loop reviews of AI-guided and patient-selected treatment plans allowed Forward clinicians to ensure patients were receiving appropriate treatments — and clinicians could adjust as appropriate.
Workflow Automation
Human-in-the-loop reviews of AI-guided and patient-selected treatment plans allowed Forward clinicians to ensure patients were receiving appropriate treatments — and clinicians could adjust as appropriate.
Clinical Chat (Older)
Clinical chat enabled collaboration between doctors, automation agents, nurses, care coordinators, and patients. Chat extended beyond messages to care plan delivery, booking flows, and more.
Clinical Chat (Older)
Clinical chat enabled collaboration between doctors, automation agents, nurses, care coordinators, and patients. Chat extended beyond messages to care plan delivery, booking flows, and more.
Clinical Chat (Older)
Clinical chat enabled collaboration between doctors, automation agents, nurses, care coordinators, and patients. Chat extended beyond messages to care plan delivery, booking flows, and more.
Clinical Chat (Older)
Clinical chat enabled collaboration between doctors, automation agents, nurses, coordinators, and patients. Chat extended beyond messages to care plan delivery, booking flows, and more.
Clinical Chat (Older)
Clinical chat enabled collaboration between doctors, automation agents, nurses, care coordinators, and patients. Chat extended beyond messages to care plan delivery, booking flows, and more.
Forward CarePod
In 2021, we set out to invent automated micro-clinics. Members could self-serve blood draws, Covid swabs, skin scans, and 10+ additional procedures.
CarePod Interactive Exam Room
CarePod provided entirely novel diagnostics including self-service blood draws and body scans, all within a tranquil, quiet space. Immersive guidance and dynamic content effortlessly guided users and created genuine delight for patients.
CarePod Interactive Exam Room
CarePod provided entirely novel diagnostics including self-service blood draws and body scans, all within a tranquil, quiet space. Immersive guidance and dynamic content effortlessly guided users and created genuine delight for patients.
CarePod Interactive Exam Room
CarePod provided entirely novel diagnostics including self-service blood draws and body scans, all within a tranquil, quiet space. Immersive guidance and dynamic content effortlessly guided users and created genuine delight for patients.
CarePod Interactive Exam Room
CarePod provided entirely novel diagnostics including self-service blood draws and body scans, all within a tranquil, quiet space. Immersive guidance and dynamic content effortlessly guided users and created genuine delight for patients.
CarePod Interactive Exam Room
CarePod provided entirely novel diagnostics including self-service blood draws and body scans, all within a tranquil, quiet space. Immersive guidance and dynamic content effortlessly guided users and created genuine delight for patients.
Self-guided
Full Body Exam
The full body exam provided an immersive health assessment including a self-serve blood draw patients loved and rapid on-site lab processing. Real-time analysis and virtual clinician oversight enabled users to customize treatment plans in-situ.
Self-guided
Full Body Exam
The full body exam provided an immersive health assessment including a self-serve blood draw patients loved and rapid on-site lab processing. Real-time analysis and virtual clinician oversight enabled users to customize treatment plans in-situ.
Self-guided
Full Body Exam
The full body exam provided an immersive health assessment including a self-serve blood draw patients loved and rapid on-site lab processing. Real-time analysis and virtual clinician oversight enabled users to customize treatment plans in-situ.
Self-guided Full Body Exam
The full body exam provided an immersive health assessment including a self-serve blood draw patients loved and rapid on-site lab processing. Real-time analysis and virtual clinician oversight enabled users to customize treatment plans in-situ.
Self-guided
Full Body Exam
The full body exam provided an immersive health assessment including a self-serve blood draw patients loved and rapid on-site lab processing. Real-time analysis and virtual clinician oversight enabled users to customize treatment plans in-situ.
Health Dashboard for CarePod + Mobile
The one-stop-shop for a user's health. The dashboard provides actionable health categories and intuitive, in-depth analysis and next steps.
Health Dashboard for CarePod + Mobile
The one-stop-shop for a user's health. The dashboard provides actionable health categories and intuitive, in-depth analysis and next steps.
Health Dashboard for CarePod + Mobile
The one-stop-shop for a user's health. The dashboard provides actionable health categories and intuitive, in-depth analysis and next steps.
Health Dashboard for CarePod + Mobile
The one-stop-shop for a user's health. The dashboard provides actionable health categories and intuitive, in-depth analysis and next steps.
Health Dashboard for CarePod + Mobile
The one-stop-shop for a user's health. The dashboard provides actionable health categories and intuitive, in-depth analysis and next steps.
CarePod Micro-clinic
CarePod reimagined the entire patient experience of visiting a clinic. Forward built CarePods on production lines and deployed nationwide for cost effective care and rapid growth.
CarePod Micro-clinic
CarePod reimagined the entire patient experience of visiting a clinic. Forward built CarePods on production lines and deployed nationwide for cost effective care and rapid growth.
CarePod Micro-clinic
CarePod reimagined the entire patient experience of visiting a clinic. Forward built CarePods on production lines and deployed nationwide for cost effective care and rapid growth.
CarePod Micro-clinic
CarePod reimagined the entire patient experience of visiting a clinic. Forward built CarePods on production lines and deployed nationwide for cost effective care and rapid growth.
CarePod Micro-clinic
CarePod reimagined the entire patient experience of visiting a clinic. Forward built CarePods on production lines and deployed nationwide for cost effective care and rapid growth.
Earlier Forward Projects
2017-2021
Over 4 years, we pioneered the Body Scanner, Smart Screen, Skin Cancer Scan, advanced telehealth, and launched 30 clinics nationwide.
Mobile App Redesign
After the MVP launch, I led Forward’s app redesign as our service scaled. We integrated treatment plans, rich medical data including clinical genetics and skin scans, and transitioned interactions from chat to structured flows.
Mobile App Redesign
After the MVP launch, I led Forward’s app redesign as our service scaled. We integrated treatment plans, rich medical data including clinical genetics and skin scans, and transitioned interactions from chat to structured flows.
Mobile App Redesign
After the MVP launch, I led Forward’s app redesign as our service scaled. We integrated treatment plans, rich medical data including clinical genetics and skin scans, and transitioned interactions from chat to structured flows.
Mobile App Redesign
After the MVP launch, I led Forward’s app redesign as our service scaled. We integrated treatment plans, rich medical data including clinical genetics and skin scans, and transitioned interactions from chat to structured flows.
Mobile App Redesign
After the MVP launch, I led Forward’s app redesign as our service scaled. We integrated treatment plans, rich medical data including clinical genetics and skin scans, and transitioned interactions from chat to structured flows.
Health Timeline and Genetic Analysis
Built for doctor and member collaboration. The timeline gave users a one-year lookahead during their onboarding, and genetics features provided clinical-grade interpretation, including sensitive traits such as Alzheimer’s risk.
Health Timeline and Genetic Analysis
Built for doctor and member collaboration. The timeline gave users a one-year lookahead during their onboarding, and genetics features provided clinical-grade interpretation, including sensitive traits such as Alzheimer’s risk.
Health Timeline and Genetic Analysis
Built for doctor and member collaboration. The timeline gave users a one-year lookahead during their onboarding, and genetics features provided clinical-grade interpretation, including sensitive traits such as Alzheimer’s risk.
Health Timeline and Genetic Analysis
Built for doctor and member collaboration. The timeline gave users a one-year lookahead during their onboarding, and genetics features provided clinical-grade interpretation, including sensitive traits such as Alzheimer’s risk.
Health Timeline and Genetic Analysis
Built for doctor and member collaboration. The timeline gave users a one-year lookahead during their onboarding, and genetics features provided clinical-grade interpretation, including sensitive traits such as Alzheimer’s risk.
Live Streaming Skin Cancer Scan
This novel diagnostic involved designing and choreographing 5 actors: the patient, doctor, medical assistant, live-streaming imaging device, and wall-mounted touchscreen.
Live Streaming Skin Cancer Scan
This novel diagnostic involved designing and choreographing 5 actors: the patient, doctor, medical assistant, live-streaming imaging device, and wall-mounted touchscreen.
Live Streaming Skin Cancer Scan
This novel diagnostic involved designing and choreographing 5 actors: the patient, doctor, medical assistant, live-streaming imaging device, and wall-mounted touchscreen.
Live Streaming Skin Cancer Scan
This novel diagnostic involved designing and choreographing 5 actors: the patient, doctor, medical assistant, live-streaming imaging device, and wall-mounted touchscreen.
Live Streaming Skin Cancer Scan
This novel diagnostic involved designing and choreographing 5 actors: the patient, doctor, medical assistant, live-streaming imaging device, and wall-mounted touchscreen.
Interaction Designer at IDEO
2013-2017
Highlights include prototyping car interfaces, embedding with a client abroad to launch a startup, and working inside a faraday cage in DC (that's a story).
Various Projects
I worked with a variety of major brands, emerging startups, and governments.
On the more obscure side, I received a national security clearance and hold the IDEO Donut Run relay record, a serious feat.
About Alastair
A passion for design paired with deep curiosity has led me to live in 6 countries. Outside of design, I'm found around waves, mountains, books, far-flung towns, DIY projects, and pot lucks.
Writing
I’ve written “future foresight” stories for IDEO including A future of driverless shuttles in San Francisco.
Here, I share lessons for healthcare design from Forward, after we shut down.
Recognition
I’ve been fortunate to receive acclaim internationally for a range of personal projects (bottom row), and Forward received wide-ranging press coverage (top row).
Curiosity, Travel and Adventure
I love to seek out experiences. A few highlights:
I once solo biked 2100km across France with a hammock and zero bike-packing experience. It was equal parts amazing and "character building".
I joined a dance school while on an embedded project in Australia and discovered latin dance. It’s one of the best hunches I’ve ever followed.
In 2024 we decided to improve our kitchen, so I learned electrical wiring, plumbing, cabinetry building, and more. With merely a minor electrical burn, our kitchen is now much improved…
Pictured here: Mt Tallac, Lake Tahoe… skiing upwards.
Reach Out
I'd love to chat: hi@alastairwarren.com or LinkedIn.
Cheers.
© Alastair Warren 2025, All Rights Reserved.
© Alastair Warren 2025, All Rights Reserved.